While our primary focus is on delivering top-tier residential cleaning services, we currently do not specialize in professional decorating or organizing. This specialization enables us to dedicate our full expertise and resources to ensuring a thorough, environmentally-friendly clean for your home. Our streamlined approach ensures that every aspect of our cleaning service is performed to the highest standards, providing you with a spotless, comfortable living space.

We do not hand wash and put away dishes. This is to avoid organizing your cabinets in a way you do not prefer and to minimize the opportunity for damage. We will load and run your dishwasher if you leave dishes in the sink.

For the safety and well-being of our team, we have a policy against moving furniture. This measure is crucial to prevent any potential injuries and ensure the consistent high-quality service you expect from us. By focusing on accessible areas, we can deliver a thorough and efficient cleaning experience while safeguarding the health of our dedicated staff. Rest assured, our team will meticulously clean around any stationary furniture to maintain the cleanliness and comfort of your home.

At present, we focus exclusively on residential cleaning and do not offer ironing services for linens or clothing. This specialization allows us to concentrate our efforts on delivering exceptional cleaning services for your home. For your ironing and dry-cleaning needs, we recommend partnering with a professional dry-cleaning service, which is specifically equipped to handle these tasks with the expert care they require. This approach ensures that both your home cleaning and garment care are managed by specialists in each field, guaranteeing the best results for you.

Our services are finely tuned to provide exceptional residential cleaning, and as such, we do not include ironing or dry-cleaning of linens and clothing. This specialization ensures that our expertise is fully dedicated to maintaining the cleanliness and comfort of your home. For your ironing and dry-cleaning needs, we recommend consulting with specialized dry-cleaning services, who are expertly equipped to handle these tasks with the utmost care and precision. This collaboration with specialized providers allows you to receive the best care for both your home and your garments.

Due to the unique characteristics and sensitivities of different paint mixtures and finishes, we do not offer scrubbing services for painted walls. This cautious approach is to ensure the preservation of your wall's integrity and appearance. We prioritize the long-term care and maintenance of your home, and this includes avoiding any potential damage to your walls. For specialized wall cleaning needs, we recommend consulting with a professional who is experienced in handling a variety of paint types and finishes, ensuring your walls receive the appropriate care they need.

In our commitment to providing the most effective and hygienic cleaning solutions, we do not utilize string or strip mops for bucket method mopping. This decision is rooted in our dedication to employing advanced and more sanitary cleaning methods that ensure the highest level of cleanliness and safety for your home. By avoiding these traditional mopping techniques, we reduce the risk of cross-contamination and enhance the overall efficiency and effectiveness of our cleaning process. This approach reflects our ongoing effort to innovate and offer the best possible service to our clients.

Our services are specifically tailored to residential cleaning, and as such, we do not provide removal or disposal services for any trees or plants, including Christmas or holiday trees and old or dead plants. This policy ensures that our resources are fully focused on delivering the highest quality of home cleaning. For the removal and disposal of trees and plants, we recommend contacting local waste management or specialized services that are equipped to handle such needs safely and responsibly. This approach allows us to concentrate on what we do best – making your home spotlessly clean and comfortable.

To ensure the safety of our team and maintain our high standards of service, we do not clean surfaces that are more than eight feet from the ground and require the use of a ladder. However, we are equipped with extension tools that allow us to effectively clean taller spaces without the need for ladders. This approach ensures that we can still address areas like ceiling fans and light fixtures, while prioritizing the safety of our staff and the efficiency of our cleaning process. Our commitment to safety and quality ensures that every accessible part of your home receives thorough and professional attention.

For the safety and longevity of your light fixtures, we do not perform wet wiping of light bulbs. This policy is in place to avoid any potential damage that can be caused by moisture to the bulbs and their fittings. Our cleaning methods are carefully chosen to ensure the safety and durability of your home's features, while still providing a thorough clean. We utilize alternative cleaning techniques for light fixtures to maintain their functionality and appearance without risking damage. This approach is part of our commitment to delivering a comprehensive and safe cleaning service for your home.

Our services are specialized in residential cleaning and do not include detailed cleaning of vent exteriors or interiors, nor do we handle filter changes. For these specific needs, we recommend consulting with your community’s maintenance team or a professional HVAC service. They are equipped with the necessary tools and expertise for vent cleaning and filter maintenance, ensuring these tasks are carried out safely and effectively. This focus allows us to dedicate our full attention to delivering exceptional cleaning services within the scope of our expertise, ensuring your home remains a clean and healthy environment.

While we are committed to leaving your home spotlessly clean, our services do not extend to hauling trash off the property. However, we are more than happy to take regular household trash to the designated trash room on your floor for disposal. For bulk-trash removal, such as unwanted furniture or large amounts of trash that won't fit in the trash chute, we recommend contacting your building management or a professional waste removal service. This approach ensures that while we focus on providing high-quality cleaning within your home, your larger waste removal needs are handled safely and efficiently by the appropriate services.

Our expertise is centered on general residential cleaning, and while we ensure thorough vacuuming of carpeted areas, we do not specialize in professional carpet cleaning for stain and odor removal. This focus allows us to excel in providing top-quality cleaning services for your entire home. For specialized carpet cleaning needs, particularly for challenging stains and odors, we recommend consulting with professional carpet cleaners who are equipped with the specific tools and expertise required for such tasks. This ensures that your carpets receive the most effective treatment for maintaining their appearance and longevity.

Our services are focused on interior residential cleaning, and as such, we do not provide professional exterior window or glass cleaning. This specialization enables us to concentrate our skills and resources on ensuring the highest quality of interior cleaning, including interior window surfaces. For exterior window cleaning needs, we recommend employing the services of professional exterior window cleaners, who have the necessary equipment and expertise to safely and effectively clean external glass surfaces. This approach ensures that both the interior and exterior of your windows receive expert care from dedicated professionals.